Managed IT and Cloud Migration Cut Downtime 80% for a Mid-Market Manufacturer

We began with an assessment of the existing environment and a phased migration plan that moved workloads to the cloud in stages — prioritizing the systems whose outages hurt production most, and de-risking each move before proceeding to the next. Nothing was migrated big-bang. Alongside the migration, we took over day-to-day IT operations with 24/7 monitoring, a defined SLA, and a hardened security baseline covering patching, access controls, and backups. The manufacturer's internal team was freed from firefighting to focus on the business, with our team accountable for uptime. Key elements of the engagement: - A phased, low-risk migration prioritized by production impact - 24/7 monitoring and managed support against a defined uptime SLA - A security baseline: patching, access controls, and tested backups - A responsive helpdesk so staff issues no longer waited on an overloaded internal team The result was a stable, modern environment: unplanned downtime fell sharply, uptime became something the business could rely on, and consolidating infrastructure took real cost out of the annual IT budget.