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Managed IT Services

24/7 IT infrastructure management, monitoring, and support to keep your systems running smoothly and securely.

Overview

Focus on your business while we handle your entire IT infrastructure. Our managed services provide proactive monitoring, maintenance, and support to ensure maximum uptime and security.

What We Manage

Infrastructure Management

  • Servers & Storage - On-premise and cloud infrastructure
  • Network Management - Routers, switches, firewalls, VPN
  • Cloud Services - AWS, Azure, Google Cloud management
  • Backup & Recovery - Automated backups and disaster recovery
  • Security - 24/7 threat monitoring and incident response

    • End-User Support

  • Help Desk - 24/7 support for your team
  • Desktop Management - Updates, patches, maintenance
  • Mobile Device Management - Secure BYOD and company devices
  • Software Licensing - License management and optimization
  • Onboarding/Offboarding - Smooth employee transitions

    • Proactive Monitoring

  • 24/7 System Monitoring - Real-time alerts and issue detection
  • Performance Optimization - Identify and fix bottlenecks
  • Security Monitoring - Threat detection and prevention
  • Patch Management - Automated security updates
  • Capacity Planning - Plan for growth and scalability

    • Service Level Agreements

    Platinum Tier

  • 99.99% uptime guarantee
  • 15-minute response time
  • 24/7/365 support
  • Dedicated account manager
  • Monthly strategic reviews

    • Gold Tier

  • 99.9% uptime guarantee
  • 30-minute response time
  • 24/7 support
  • Quarterly business reviews

    • Silver Tier

  • 99.5% uptime guarantee
  • 1-hour response time
  • Business hours support
  • Annual reviews

    • Key Benefits

  • Predictable Costs - Fixed monthly fees, no surprises
  • Increased Uptime - Average 99.9% availability
  • Enhanced Security - Enterprise-grade protection
  • Focus on Business - We handle IT so you can innovate
  • Access to Experts - Entire team of specialists
  • Scalability - Grow without hiring IT staff

    • Technologies We Support

    Operating Systems

  • Windows Server
  • Linux (Ubuntu, CentOS, RHEL)
  • macOS

    • Cloud Platforms

  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform
  • Private cloud solutions

    • Business Applications

  • Microsoft 365
  • Google Workspace
  • Salesforce
  • SAP
  • Oracle
  • Custom applications

    • Industries We Serve

  • Healthcare - HIPAA-compliant managed services
  • Finance - Regulatory compliance and security
  • Legal - Secure document management
  • Manufacturing - OT/IT convergence support
  • Retail - Multi-location support
  • Professional Services - Flexible, scalable solutions

    • Ready to Get Started?

    Let's discuss how managed it services can help your business achieve its goals and drive measurable results.

    Schedule a ConsultationView All Services

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